Testimonials From Our Amazing Customers

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"Valued Customer Service"

To Whom It May Concern:

My wife and I were recently on vacation in Litchfield, SC and had significant car problems that needed to be addressed prior to departing the area, an issue no one wants to address during vacation. One avenue we considered was the purchase of a new car under the CARS program. While skeptical at first, my wife and I visited East Coast Honda.

While at East Coast Honda we were introduced to Jim Godsey, (Senior Sales Representative) and later met Scott Proctor (General Sales Manager) and told them our situation. Both informed us of what would be required, as well as ensuring us that they would work with us to receive a fair deal for all parties. I am writing to inform you that, East Coast Honda definitely delivered.

My wife and I were impressed with the professionalism of the staff, the honest straightforward talk, non-agressive sales approach, and willingness to accommodate our hectic vacation schedule. Most importantly, we are excited about one of the largest purchases of life, and feel that we got fair pricing and excellent treatment.

As a testament to how highly we regard the team at East Coast Motors, we will strongly consider purchasing our next vehicle while on vacation at the family condo in the years to come. Please make sure the individuals responsible for delivering the quality of service to our family are recognized appropriately. We greatly appreciate all the assistance they were able to offer.

Sincerely,

Bradley G.

Bradley and Jen, Midlothian, VA

Hey Sunshine (Michael)...

Gotta tell ya -- I LOVE THAT CR-V I am happy as a little clam in it .. Drives more comfortably, handles wonderfully, Ben is much much less anxious and actually fell asleep on the front seat (a modern miracle!), mileage hovers around 30, and functionally is terrific for loading and unloading my "food stuff."  Love the vehicle.

    And, Gus and Lena told me their referral check arrived today .... Thank you very much.

    And, just thought I'd let you know you have a very very happy customer here.

 

    LOVE THAT LITTLE CR-V ... Love it!!  Just love it!!  

             

Diane D

Diane D., Tastefully Simple

"My Wonderful Experience...."

To Whom This May Concern:

The purpose of this letter is to document the wonderful experience I had buying my second Honda from East Coast Honda. The first car, 2008 Honda Accord, was my initial purchase of a non-American vehicle. Having bought vehicles since the age of 17, the incredible service received by Rob Thalman (Sales) and Scott Proctor (Financing) exceeded any previous transaction and all expectations...as did the performance of the Accord.

Imagine my surprise when I contacted Rob and learned he and Scott were both still at the dealership. The second vehicle, a 2010 Honda CRV, was the last on the lot. Scott, Rob and I discussed the financing and I was given options on purchasing or leasing. Thrilled with options, I chose to purchase and was in my new CRV and on the road in 2.5 hours. All vehicle purchases should be this easy and enjoyable.

I found the entire staff to be professional, yet personable. the facility, itself was spotless and comfortable.

Both Rob and Scott have followed-up to ensure my satisfaction and offer the assistance with any issues I may have. This dealership is the  "class" of dealerships and should be reconized as such. If all potential customers had my experience, the seller and the buyer would both be happy. As you know, this certainly isn't always the case.

Please thank Mr. Thalman and Mr. Proctor for an outstanding job!

Jill B., Ocean Isle Beach, NC

East Coast Honda No.1

In Customer Loyalty


Mr. Guy Emerson,

A few Saturday's ago, the battery in my 2008 Honda died while I was at a produce store. I found it necessary to have my Honda towed from the produce store to East Coast Honda's Service Department. The tow truck arrived at ten (10) minutes till 5:00 p.m. and I had been previously told the Service Department closes at 5:00 p.m. on Saturdays. Well, thanks to Irwin Cumberbatch, Service Advisor, my day was saved. He checked the battery and pulled my car into the shop. By 5:10 p.m., my battery had been replaced. It was all due to the kindness of Irwin and I thanked him but, I also wanted you to know how much I appreciated his kindness.

Sincerely,

Madeline P.
Georgetown, SC

Madeline P., Georgetown, SC