Honda Tire Store

How do I file a claim to receive benefits under the program?

1.       To receive Program Benefits, You must bring the Covered Vehicle and Covered Tire(s) to any Participating Dealer. You must also bring Your original invoice for the purchase of the Original Tires. All documentation, including the damaged tire must be inspected by the Participating Dealer.

2.       For tire repairs, the Participating Dealer may repair Your Covered Tire(s) if appropriate. Upon repairing Your Covered Tire(s), the Participating Dealer may then submit to the Program Administrator, online at www.nsdmc.com/rhp, a claim for the Tire Repair Benefit. The Participating Dealer is not obligated to obtain prior authorization from the Program Administrator prior to repairing a Covered Tire.

3.       For a replacement of Your Covered Tire(s), upon completion of the replacement You must sign the replacement invoice and allow the Participating Dealer to make a copy of both the Original Tire purchase invoice and the replacement invoice for submission to the Program Administrator. You must also complete and sign a claim form if requested to do so by the Program Administrator, and provide them with any other documentation that they may reasonably request including, but not limited to, digital photographs.

4.       The Participating Dealer must obtain authorization from the Program Administrator prior to any tire replacement if the damage occurs during normal business hours.

5.      If a Covered Tire needs to be replaced outside of the Program Administrator's normal business hours (Monday through Friday from 9 a.m. - 8 p.m. Eastern time), the Participating Dealer must submit the claim electronically through our claims portal. This portal is located at www.nsdmc.com/rhp. Alternatively, You may proceed with the tire replacement without the prior authorization from the Program Administrator, but You are then solely responsible for all amounts owed to the Participating Dealer should the Program Administrator subsequently deny the claim. In such cases, the claim must be reported to the Program Administrator the next business day, and the Participating Dealer must retain the damaged tire for our inspection. NOTE: THERE IS NO GUARANTEE THAT THE CLAIM WILL BE ACCEPTED FOR ANY TIRE REPLACED AFTER HOURS WITHOUT OUR AUTHORIZATION.

What if I already have other coverage for my tires?

·        Tire replacement Program Benefits are secondary to any Primary Coverage. When a Covered Tire is damaged by a Road Hazard and another company provides any benefits for tire replacement, the tire replacement Program Benefits will be reduced by the amount of the Primary Coverage benefit

·        If any other motor club contract and/or vehicle service contract exists but the terms of that contract(s) clearly states that it is secondary, the Program Administrator will pay 50% of the eligible reimbursement amount described in the Tire Replacement Benefit section of this Program.

·        The Tire Repair Benefit is primary, not secondary.

Can I transfer my benefits to another person or another vehicle?

·        No. You may not transfer the benefits of the Program to any other tire(s), vehicle(s) or to any subsequent owner of the Covered Vehicle or Covered Tire(s). Any transfer of the Covered Tire(s) or the Covered Vehicle will automatically terminate the Coverage Period.

General Conditions

·        The Tire Road Hazard Program is provided to You free of charge when You purchase Covered Tires from a Participating Dealer; therefore, it cannot be cancelled and has no independent value.

·        You are responsible for any expenses other than the Program Benefits.

·        The Tire Road Hazard Program is non-renewable, and the period during which coverage applies is limited to the Coverage Period.

·        To obtain the Full Terms and Conditions as they pertain to Your state of residence, go to www.nsdmc.com/rhp.

Is there anything else I need to know about this program?

1.       FOR TIRE REPLACEMENTS DURING THE PROGRAM ADMINISTRATOR'S NORMAL BUSINESS HOURS, IF THE PARTICIPATING DEALER DOES NOT RECEIVE PRIOR AUTHORIZATION FROM THE PROGRAM ADMINISTRATOR TO REPLACE THE COVERED TIRE(S), THEN YOUR CLAIM WILL BE DENIED.

2.       We reserve the right to inspect any Covered Tire(s) prior to authorization, and prior to replacement or disposal;

3.       There is no coverage for any loss in which You, or anyone acting on Your behalf, commit any fraudulent act, or falsely swear with regard to any fact or circumstance of any loss or claim;

4.       We reserve the right to deny any claim: (i) submitted with false or misleading information, (ii) if the documentation does not clearly identify the original purchaser, the original selling Participating Dealer, the Covered Vehicle, and the Covered Tire(s), or (iii) if You are unable to provide the original purchase invoice for any Covered Tire(s).

5.       ANY PERSON WHO KNOWINGLY AND WITH THE INTENT TO INJURE, DEFRAUD, OR DECEIVE ANY WARRANTOR FILES A CLAIM OR AN APPLICATION CONTAINING ANY FALSE, INCOMPLETE, OR MISLEADING INFORMATION, MAY BE GUILTY OF A CRIME AND SUBJECT TO CIVIL AND/OR CRIMINAL SANCTIONS.